Responsible Gaming

Gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. Billybets Casino encourages players to make informed decisions, set sensible boundaries and seek support if gambling begins to cause concern.

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Gamble for entertainment

Casino games involve risk, and results are determined by chance. There is no guaranteed strategy, system or pattern that can make a player win. Previous results do not influence future results, and a losing session does not mean that a win is due. Treat any money spent on gambling as an entertainment expense that may not be recovered.

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Before you play, decide how much time and money you are comfortable spending. Only use money that remains available after essential costs such as housing, food, bills, transport and other financial commitments have been covered. Never gamble with borrowed money, money needed for daily expenses or funds intended for another person.

Set a spending limit before starting a session and keep to it.
Set a time limit and take regular breaks away from the screen.
Do not chase losses by increasing stakes or playing for longer.
Avoid gambling when you are upset, tired, stressed or under the influence of alcohol or other substances.
Do not rely on gambling to improve your finances or mood.
Keep gambling separate from essential household spending.
Remember that choosing not to gamble is always an option.

Review your gambling activity regularly. If the amount of time or money you spend is increasing, pause and consider whether gambling remains enjoyable and manageable. It can also be helpful to discuss your limits with someone you trust, such as a partner, family member or close friend.

Never view gambling as a source of income or a solution to debt. Wins are not guaranteed, and a winning result does not remove the risks associated with future play. Make decisions based on your circumstances rather than on expectations about what might happen next.

Tools to help you stay in control

Responsible gaming tools can help you plan your activity and reduce the risk of gambling becoming difficult to manage. Depending on the features available on your account, you may be able to set financial or session-related limits, review account activity, take a temporary break or request account closure. These tools work best when used before a problem develops.

Personal limits

Consider setting a deposit, spending, loss or time limit that reflects your personal circumstances. Choose an amount that you can afford to lose without affecting your normal life. A limit is not a target and should not be treated as an amount that must be used. If you reach your limit, stop for the relevant period rather than trying to continue through another payment method or account.

Taking a break

A temporary break can be useful if you want time away from gambling or feel that your play is becoming less controlled. During a break, do not try to open another account or use another person’s account to continue playing. If you need a longer-term solution, consider account closure or self-exclusion where that option is available.

Account closure and self-exclusion

If you believe you should stop gambling, use the available account support channel to request closure or self-exclusion. Explain clearly that you want to stop gambling so the request can be handled appropriately. Do not reopen an account or ask another person to play on your behalf. Any closure or self-exclusion process may be subject to applicable terms, identity checks and operational procedures.

Responsible gaming settings should not be changed simply to continue gambling after a limit has been reached. If you repeatedly adjust limits, create new accounts or look for ways around restrictions, stop playing and seek independent support.

Recognising when gambling may be a problem

Problem gambling can affect anyone, including people who have gambled without difficulty in the past. It is not defined only by the amount of money lost. Gambling may be becoming harmful when it affects your finances, relationships, work, study, health or peace of mind.

Possible warning signs include:

Spending more time or money gambling than you intended.
Trying to win back losses by gambling again or increasing your stakes.
Feeling restless, irritable or anxious when you cannot gamble.
Hiding, minimising or lying about gambling activity.
Borrowing money, selling belongings or missing payments because of gambling.
Using gambling to escape stress, sadness, loneliness or other difficult feelings.
Neglecting work, study, family, health or other responsibilities.
Continuing to gamble despite arguments, financial pressure or other negative consequences.
Feeling guilt, shame or regret after gambling but returning to play.
Thinking about gambling frequently or finding it difficult to stop once you begin.

One or more of these signs does not mean that you must manage the situation alone. Acting early can make it easier to regain control. Stop gambling, review your account settings and speak with a qualified gambling counsellor, health professional or trusted person. Support is available for people who gamble and for affected family members and friends.

If gambling is causing immediate financial, emotional or personal danger, prioritise your safety and contact emergency services or an appropriate crisis service in your area. Billybets Casino cannot provide financial, medical or psychological advice, so independent professional support should be used where needed.

Our approach and your responsibilities

Billybets Casino aims to provide information and account features that support responsible participation. We may apply account controls, verification measures, payment checks or other safeguards where required by applicable rules and internal procedures. We may also ask questions or request information where activity raises responsible gaming concerns. These measures are intended to protect accounts and support safer gambling.

Players are responsible for providing accurate information, keeping account details secure and using only their own account. Accounts must not be shared, and another person must not be allowed to gamble on your behalf. Players should follow applicable age, identity and location requirements and must not attempt to bypass account restrictions, self-exclusion or other safety measures.

Gambling is not suitable for people under the legal gambling age. Parents, guardians and carers should use suitable device, payment and account controls to reduce the risk of children accessing gambling services. Keep passwords, payment details and gambling applications away from children and other unauthorised users.

If you need help using responsible gaming tools, review the information available in your account or use the available customer support channel. For independent assistance, consider a recognised gambling support service, qualified counsellor, GP or another trusted health professional in Australia. You do not need to wait until a serious problem has developed before asking for help.

This page provides general responsible gaming information and is not a substitute for professional advice. Gambling rules, support options and account features may change. Review the current account information and applicable terms before playing. Responsible gambling starts with knowing your limits, respecting them and taking action whenever gambling no longer feels controlled or enjoyable.